1. If you need combined shipping by Express (EMS, FedEx, UPS, DHL). We will find the lowest price for you! (If your order is more than $ 200, we will be free for you to handle DHL International Express)
2. If you\'re re-sellers needs drop shipping. We will try our best to provide best service and share more quality fashion items with your customers! We will not reveal any of our information, only on your behalf.
TO DEAR BUYERS
We use true photos to show our products, what you see, what you get.
You may chat with us for any questions via TradeManager, we will respond you right away, If we are not online, please e-mail us, we will get back to you within 24 hours.
We accept Escrow, Paypal, Credit card, Visa, Master, TT and Money bookers. If you need to pay us in other ways, please kindly contact us by email or online TradeManager.
Before payment, please double check your delivery information: address, name, zip code, phone numbers etc.
Normally we provide Free Shipping via China Post Air Mail. It\'s cheaper, but slower. We will deliver the items in 3 working days (except weekends) after receiving your payment. The parcel takes 1-4 weeks to reach you. The delivery time depends on the destinations. Remote countries and strict Customs (eg Brazil) will make it longer than 4 weeks, please be patient. If you can not wait for that long, please choose other shipping ways, like EMS / FedEx / UPS / DHL.
Note: For any urgent order or you need combine shipment, please contact us to change the shipping way by Express, we will find the best solution to save your cost.
DUTY & TAX
Please note that buyers are responsible for all Customs duty and import taxes fee in your country. We will help you to declared the item as a "gift" with low value.
RETURN & EXCHANGE
All our items will be checked and packed in good condition before shipping. We will try our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition within 7 days of receipt for a refund or an exchange. Before return the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items.
Your satisfaction and comments are very important to us. If you like our products and service, please take a minute to leave us a positive feedback and 5 stars. We will appreciate it very much. If you are not happy, Please feel free to contact us before leaving a Neutral or Negative feedback, we will try our best to work out the problems.
Thank you for shopping in Caroline Fashion Store, wish you have a good time here! Come again SOON, we update new items everyday!